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Website Terms and Conditions

Last updated: 9 November 2026

1. About these terms

These Terms and Conditions (“Terms”) govern your use of the Business Tax Debt Help website located at Businesstaxdebthelp.com.au (“the Website”). The Website is owned and operated by:

Business Tax Debt Services Pty Ltd
t/as Business Tax Debt Help (ACN: 691 804 145)
Level 34, 1 Eagle Street, Brisbane City QLD 4000

(referred to in these Terms as “we”, “us” or “our”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

2. Services described on this website

The Website describes advisory services relating to business tax debt, insolvency, restructuring, and related matters. The content of the Website is provided for general informational purposes only. It is not intended to be, and should not be relied upon as, specific tax, legal, financial, or insolvency advice.

Any information provided on this Website, including descriptions of services, processes, and options, is of a general nature and does not take into account your individual circumstances. You should obtain professional advice tailored to your specific situation before making any decision or taking any action in relation to the matters discussed on this Website.

3. No professional relationship

Your use of the Website does not create a professional advisory relationship between you and Business Tax Debt Help. A professional relationship is only formed when we have agreed in writing to provide services to you, and you have accepted our terms of engagement.

Submitting an enquiry through the Website’s contact form, sending us an email, or calling us does not, in itself, create a client relationship. Information you provide in an enquiry will be treated as confidential, but we are not obliged to act on it or provide advice until a formal engagement has been agreed.

4. No guarantee of outcomes

The descriptions of services, processes, and potential outcomes on this Website are intended to help you understand the options that may be available. They do not constitute a promise, guarantee, or prediction of any particular result. The outcome of any tax debt matter, insolvency process, or negotiation depends on a wide range of factors specific to each case.

Testimonials and case studies that appear on the Website reflect the experience of individual clients in specific circumstances. They are not a guarantee that the same or similar results will be achieved in your matter.

5. Intellectual property

All content on this Website including text, graphics, logos, images, page layout, and the underlying code — is the intellectual property of Business Tax Debt Help or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may view, download, and print content from this Website for your own personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and other proprietary notices. You must not reproduce, distribute, republish, or commercially exploit any content from this Website without our prior written consent.

Business Tax Debt Help and the BTD circle device are registered trade marks under the Trade Marks Act 1995 (Cth)

6. Acceptable use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. Without limiting the foregoing, you must not:

  • Use the Website in any way that breaches any applicable Australian or international law or regulation.
  • Use the Website to transmit any unsolicited or unauthorised advertising, promotional material, or spam.
  • Attempt to gain unauthorised access to any part of the Website, the server on which the Website is hosted, or any server, computer, or database connected to the Website.
  • Introduce any viruses, trojans, worms, or other material that is malicious or technologically harmful.
  • Use any automated system, including bots or web scrapers, to access the Website without our prior written consent.

7. Third-party links

The Website may contain links to third-party websites for your convenience and information. We do not control, endorse, or accept responsibility for the content, privacy policies, or practices of any third-party website. Your use of any linked website is at your own risk, and you should review the terms and privacy policies of any third-party site before providing it with any personal information.

8. Limitation of liability

To the maximum extent permitted by law, Business Tax Debt Help, its directors, employees, and agents exclude all liability for any loss, damage, cost, or expense (whether direct, indirect, incidental, special, or consequential) arising from or in connection with:

  • Your use of, or inability to use, the Website.
  • Any reliance you place on information provided on the Website.
  • Any errors, omissions, or inaccuracies in the content of the Website.
  • Any interruption, suspension, or termination of the Website, whether caused by technical failure, maintenance, or any other reason.

Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other statutory consumer protection that cannot be lawfully excluded or limited.

9. Indemnity

You agree to indemnify and hold harmless Business Tax Debt Help, its directors, employees, and agents from and against any claim, liability, loss, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with your use of the Website in breach of these Terms.

10. Website availability

We do not guarantee that the Website will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to modify, suspend, or discontinue the Website (or any part of it) at any time without notice.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which forms part of these Terms. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing law and jurisdiction

These Terms are governed by the laws of the State of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia in respect of any dispute arising out of or in connection with these Terms or your use of the Website.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Business Tax Debt Help in relation to your use of the Website. They supersede all prior discussions, understandings, and agreements relating to the subject matter of these Terms.

These Terms do not form part of, and are separate from, any terms of engagement that may apply when you engage us to provide professional services.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Terms.

16. Contact

If you have any questions about these Terms, please contact us:

BTD Legal & Compliance Team
legal@btdhelp.com.au
07 3184 9130
Level 34, 1 Eagle Street
Brisbane QLD 4000 Australia